Client did not show
Classify the event, send the first message, then follow the right branch.
No-show workflowBOOKED utility hub
Know the next revenue-recovery move before the slot disappears.
Three practical tools for appointment businesses handling no-shows, cancellations, and rebooking decisions. Nothing is saved or submitted.
Need the bigger picture? Diagnose your revenue leakCalculate
Expose the capacity at risk.
Choose
Route the event by context.
Act
Send, follow up, and track.
Tool 01 — no-show cost
Put a number on the empty chair.
See the appointment value exposed by missed appointments before deciding how much consistency your recovery process needs.
Monthly revenue at stake
$340
Illustrative recovered opportunity
$85
Illustration only—not a revenue promise. Results depend on your clients, timing, policies, capacity, and follow-through.
GET THE RECOVER SYSTEM — $19Tool 02 — empty-slot recovery
Decide when an open slot deserves a recovery move.
Estimate the capacity exposed by cancellation openings, then work the most relevant audience instead of sending a broad blast.
Open capacity at stake
$255
Illustrative filled-capacity scenario
$89
Next move: contact waitlisted or flexible clients who fit the exact service and time first. Stop outreach when the slot fills.
Use the last-minute cancellation workflowTool 03 — decision tree
Choose the next move before a missed appointment becomes a loose end.
A no-show is not one situation. Use the appointment context to choose the response, the follow-up timing, and the capacity action.
Your route
Respond now
Send one concise missed-appointment check-in now; do not negotiate the whole policy in the first message.
Follow-up
If there is no reply, send one defined follow-up 24 hours later. Stop after the scheduled sequence.
Rebooking
Offer the next suitable opening and use the client’s history to decide whether any additional condition applies.
Recover capacity
Work the slot now: contact the waitlist, recent reschedule requests, or flexible clients who fit the exact service and time.
Escalation
Treat this as a first-event route unless the recorded history shows a pattern.
RECOVER turns this route into ready-to-send scripts, defined follow-ups, tracking, and weekly review steps.
GET THE RECOVER SYSTEM — $19Use the right guide
Immediate help for the moment you are in.
Last-minute cancellation
Prioritize the best-fit clients before you give away the slot or the margin.
Slot-recovery workflowPolicy decision
Apply your no-show policy consistently while keeping recovery separate from enforcement.
No-show policy guideThe operational consequence
A calculator identifies the exposure. It does not run the response system.
BOOKED RECOVER gives you the decision routes, ready-to-send messages, follow-up sequence, recovery tracker, and weekly review that make the next step repeatable.
GET THE RECOVER SYSTEM — $19$19 one time · instant delivery · no subscription · no account · self-serve